Refund policy

Earth’s Journey Clothing Brand – Return & Exchange Policy

Last Updated: February 9, 2026

At Earth’s Journey, we want you to love every piece you order. If something isn’t quite right, we’re here to make it right.

1. Eligibility for Returns

• Items must be unused, unworn, unwashed, and in their original packaging with tags attached.

• Returns must be initiated within 30 days of delivery.

• Sale, clearance, and final sale items are non-returnable.

2. How to Start a Return

1. Email us at earthsjourneyllc@gmail.com with your order number and reason for return.

2. We’ll send you return instructions and a shipping label (if applicable).

3. Pack your item securely and send it back within 7 days of receiving the return label.

3. Refunds

• Refunds are issued to your original payment method within 5–7 business days after we receive and inspect your return.

• Shipping fees are non-refundable unless the return is due to our error or a defective item.

4. Exchanges

• Exchanges are subject to product availability.

• If the requested item is out of stock, we’ll issue a refund or store credit instead.

5. Damaged or Incorrect Items

If you receive a damaged, defective, or incorrect item, please contact us within 7 days of delivery so we can arrange a replacement or refund at no extra cost.

6. International Returns

• International customers are responsible for return shipping costs.

• Customs duties and taxes are non-refundable.

Need Help?

 earthsjourneyllc@gmail.com

We’re here to make your shopping experience as smooth as possible.