Shipping policy
Shipping Policy – Earth’s Journey LLC
At Earth’s Journey, we want your order to arrive quickly, safely, and in perfect condition. Here’s everything you need to know about how we ship your style to you:
1. Processing Time
Orders are processed within 1–2 business days (excluding weekends and holidays). You’ll receive a confirmation email once your order has shipped.
2. Shipping Rates & Delivery Estimates
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Free Shipping (3–5 business days): Free
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Express Shipping (1–2 business days): $28.99
Delivery times are estimates and may vary due to carrier delays.
3. International Shipping
We currently ship to Canada, UK, and Australia.
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Rates are calculated at checkout based on weight and destination.
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Customers are responsible for any customs duties or taxes.
4. Packaging
All orders are shipped in durable, weather-resistant poly mailers to protect your items during transit.
5. Order Tracking
Once shipped, you’ll receive a tracking link so you can follow your order’s journey.
6. Lost or Damaged Packages
If your order is lost or arrives damaged, contact us at earthsjourneyllc@gmail.com within 7 days of delivery so we can assist you.
7. Pre-Orders
Pre-order items will ship on the estimated date listed in the product description.
8. Questions?
We’re here to help! Email us at earthsjourneyllc@gmail.com for any shipping-related inquiries.